Privacy Policy

Field & Phone is a DBA (doing business as) of The Virtual Rx Agency LLC, a limited liability company registered in the state of Florida ("we," "us," or "our"). Field & Phone operates the website located at fieldandphone.com (the "Site") and provides AI receptionist, website development, digital marketing, and related business services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or engage our Services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

Information You Provide Directly. When you fill out a contact form, book a discovery call, or communicate with us by email or phone, we collect the information you voluntarily provide. This may include your name, business name, email address, phone number, city or service area, and any details you share about your business.

Information Collected Automatically. When you visit the Site, certain information is collected automatically through standard web technologies. This includes your IP address, browser type and version, operating system, referring URLs, pages viewed, and the date and time of your visit. We may use cookies or similar tracking technologies to collect this information.

Information from Third Parties. If you schedule a call through a third-party scheduling tool (such as Calendly), that platform collects and processes your information under its own privacy policy. We receive only the booking details you submit.

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule discovery calls.
• To evaluate whether your business is a good fit for our Services.
• To provide, manage, and improve the Services we deliver to clients.
• To send you information about our Services that may be relevant to your business, where you have consented or where we have a legitimate interest in doing so.
• To comply with applicable legal obligations.
• To protect the security and integrity of our Site and business operations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your information in the following limited circumstances:

Service Providers. We work with trusted third-party vendors who assist us in operating the Site and delivering the Services — including email platforms, scheduling tools, CRM software, and AI technology providers. These vendors are contractually obligated to use your information only as directed by us and to protect it appropriately.

Business Transfers. If Field & Phone is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.

Legal Requirements. We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court order or government agency).

Protection of Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving threats to the safety of any person.

The Site may use cookies — small text files placed on your device — to improve your browsing experience, analyze Site traffic, and understand where visitors come from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some portions of the Site may not function properly if cookies are disabled.

We do not currently use third-party advertising cookies or behavioral advertising networks.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to maintain our business records, and to comply with our legal obligations. When information is no longer needed, we delete or anonymize it in a secure manner.

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to take precautions when sharing sensitive information online.

The Site may contain links to third-party websites or services, including Calendly and social media platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

The Site and Services are intended for adults operating businesses. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us at the address below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. You may also opt out of any marketing communications we send by following the unsubscribe instructions in those messages or by contacting us directly.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: